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Terms & Conditions

Terms and Conditions

Effective Date: 01/01/2025
Last Updated: 01/01/2025

These Terms and Conditions (“Terms”) govern your use of the website located at https://optimizerspros.com (the “Website”) and the home warranty services offered by MBS HOME SOLUTIONS LLC (“Company,” “we,” “us,” or “our”).

By accessing or using the Website or purchasing any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Website or Services.

  1. Eligibility

You must be at least 18 years old and reside in the United States to use our Services. By using the Website, you represent that you meet these requirements.

  1. Services

MBS HOME SOLUTIONS LLC provides home warranty plans and related services including repair and replacement of eligible home systems and appliances. Service availability may vary by state.

2.1 Service Contracts

Home warranty plans are governed by separate Service Agreements or Contracts, which will be provided to you upon enrollment. These contracts outline:

  • Coverage limits and exclusions
  • Response times
  • Repair or replacement policies
  • Fees, premiums, and service call charges

In the event of a conflict between these Terms and your service agreement, the terms of the service agreement shall control.

  1. User Obligations

By using the Website or Services, you agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of account credentials
  • Not misuse or resell our services
  • Use the Website in a lawful and respectful manner
  • Promptly pay all service fees or deductibles

We reserve the right to suspend or terminate your access to the Website or Services if you violate these obligations.

  1. Intellectual Property

All content on the Website — including text, graphics, logos, images, videos, software, and trademarks — is the property of MBS HOME SOLUTIONS LLC or its licensors and is protected by U.S. and international copyright and intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

  1. Payment Terms
  • You agree to pay all applicable charges for warranty plans and services as described at the time of purchase.
  • We may use third-party payment processors.
  • Late or failed payments may result in service denial or cancellation.
  1. Disclaimers

6.1 Website Use

The Website is provided “as is” and “as available.” We do not guarantee uninterrupted access, accuracy, or that the Website will be error-free or secure.

6.2 Warranty Services

Home warranty coverage is subject to the specific terms, exclusions, and limitations of the applicable Service Agreement. Not all failures or systems are covered. Pre-existing conditions and certain events (like natural disasters) may be excluded.

  1. Limitation of Liability

To the fullest extent permitted by law, MBS HOME SOLUTIONS LLC and its affiliates, agents, and employees shall not be liable for any:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits or revenue
  • Loss or corruption of data
  • Service delays or business interruptions
    Arising out of or in connection with your use of the Website or Services, even if we were advised of the possibility.

Our total liability under these Terms shall not exceed the amount you paid to us in the 12 months prior to the claim.

  1. Indemnification

You agree to indemnify, defend, and hold harmless MBS HOME SOLUTIONS LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with your:

  • Use of the Website or Services
  • Violation of these Terms
  • Violation of applicable laws or regulations
  • Infringement of any intellectual property or third-party rights
  1. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law rules.

You agree to submit to the exclusive jurisdiction of the state or federal courts located in [Insert County and State] for any disputes arising under or related to these Terms.

  1. Dispute Resolution

Before filing a lawsuit or arbitration, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.

At our discretion, any unresolved dispute may be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). You agree to waive any right to a jury trial or class action.

  1. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on the Website with an updated effective date. Continued use of the Website or Services after such changes constitutes your acceptance of the updated Terms.

  1. Termination

We reserve the right to suspend or terminate your access to the Website or Services at any time, without notice, if you violate these Terms or for any other reason at our sole discretion.

  1. Contact Us

If you have any questions about these Terms, please contact us at:

MBS HOME SOLUTIONS LLC
Website: https://optimizerspros.com
Email: info@ optimizerspros.com
Mailing Address: 8108 NEW HAMPSHIRE AVE APT 102 SILVER SPRING, MD 20903